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🏢Buying Home- Discount discrepancy between Buying Home Order and Draft Order

This article will help you understand differences between the discount in your Buying Home order, condition agreement terms and downloaded draft order.

Written by Tech Operations Team

Sample Issue

The CA0079524, has a total discount of 1%, but in the Draft Order, the discount is 2%. Why does the discount different in my draft order?

Solution

A "Special Offer Discount" can be applied on an article level in the buying home frontend.

Meaning discount will be applied and might look different to the discount applied by the CA and resulting in discrepancies in the draft order by reflecting the original "Total Discount"

You need to change the "Special Offer Discount" in the frontend of Buying Home.

In case of further doubts or questions, please reach out to
ticket-techopswhs@zalando.de.

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