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🏢Buying Home - Handover Window Start Date is Missing Error

This article will tell you what do do when you receive an unkown exception error related to missing handover start date.

Written by Tech Operations Team

Issue

Trying to raise an order in Buying Home and receive and "Unkown Exception Error" related to missing handover start date. Sample error below.

Solution

All Private Label positions must have a handover start date. You need to ensure the following field is populated in Buying Home before raising order.


In case of further doubts or questions, please reach out to
ticket-techopswhs@zalando.de.

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